FROME NEIGHBOURHOOD WATCH: Leigh-on-Mendip East

Local Contact: Joan Pattison, Church Cottage  (Tel 812570)                                F416 280509

1.

Now that the weather is warming up we are again seeing the increase in thefts from properties where entry has been gained via insecure doors and windows.... Particular attention should be paid to securing down stairs windows and doors not only overnight but when the property is unoccupied even for the shortest of times such as when working in the garden or popping next door for a coffee or gin and tonic!! It is worth remembering that it only take seconds for entry to be gained and for a purse, a wallet, a handbag or cash to be stolen

2.

The following warning has been sent from Consumer Direct
Scammers have been targeting residents in the South West with a phone scam that claims they need to pay a bill to BT.  Calls to Consumer Direct typically claim that the unsolicited phone call is from BT about an unpaid bill, often between £30 - £75.  When challenged the caller attempts to demonstrate his control by disconnecting the phone line for a few minutes.  They may then call back asking for payment claiming the consumer had been sent the bill and it must be paid immediately or the phone line would now be disconnected.  It seems the payment goes to an online company.  Callers have described the conmen as 'glib' and 'having an answer for any of your questions and suspicions'.

Consumer Direct (and BT) advise consumers never to give out any personal and banking details over the phone unless they are absolutely certain who they are dealing with.  BT also confirm that in any event they would never make calls such as these.

As always, if you are unsure, please call Consumer Direct on 08454 04 05 06 to report such calls.

3.
’DON'T FALL FOR £3 MILLION CAR-SELLING SCAM’ WARNS CONSUMER DIRECT
Consumer Direct, the OFT-managed advice service, is today warning consumers about vehicle matching scams which cost UK consumers nearly £3 million every year.
Vehicle matching firms work by approaching consumers selling their cars and promising to match them with definite buyers. Typically, the seller is cold-called by phone once they have placed an advert in a magazine, on a website or in a newspaper. They are promised that a buyer exists for their vehicle but are required to pay a matcher's fee up front before the sale is completed. However in many cases there is no buyer, the contract with the vehicle matcher cannot be cancelled, and any money paid is lost.
Last year over 1600 private sellers of second hand cars complained to Consumer Direct about the practice, losing between £80 and £99 each, but the true number of victims is thought to be much larger.
The OFT has co-ordinated the sharing of intelligence between different enforcement agencies to target action against traders engaged in unfair commercial practices, assisted on enforcement action, and has organized a day of action with the police, local authority Trading Standards Services and consumer bodies to crack down on the car matching scammers.
Clive Kenyon, Centre Manager at Consumer Direct South West, said: 'If you're cold called by traders promising to put you in touch with guaranteed buyers, it's worth thinking very carefully before paying an up-front fee.'
Further information on vehicle matching scams is available on the Consumer Direct website at www.consumerdirect.gov.uk . People seeking individual advice can call 08454 04 05 06.